Plumbing Today

Charlotte Parr

a year ago

This company is amazing! They are very accommodating when scheduling and you get the best customer service experience from the start. I scheduled my annual plumbing maintenance for the home included in the annual maintenance plan the technician Jason communicated with me every step of the way and addressed all of my concerns accordingly. I highly recommend this company and we also are suing them for AC and electrical issues and have had nothing but the best experience. Thank you!

Troy Pearson

a year ago

Austin was an outstanding tech. He was professional, articulate, and provided in depth explanations as to the process and the individual recommendations. He arrived within the window of time given and provided detailed written feedback. All of the repairs quoted were valid suggestions. We did not actually have any work completed due to the higher end costs, but when we opt to complete any of the projects, I would not hesitate calling Austin back to complete the work.

Bill McVey

a year ago

Rare in today's world home repair techs take a genuine interest in complete satisfaction. Austin with PLUMBING TODAY was probably the most exceptional plumber I have ever had. His genuine interest in LISTENING to our issues, providing options in repair, honest very reasonable pricing and outstanding work. He insured everything was 100% to our satisfaction, reviewed his bill and THANKED US FOR OUR BUSINESS. As a business owner myself, an Ambassador for your companies reputation is a very valuable commodity. Please express our gratitude to Austin.

sherri evans

a year ago

I recently had a plumbing issue that required immediate attention, and while I ultimately didn’t utilize their services, I felt compelled to share my experience with Plumbing Today. From the moment I called, the customer service agent was incredibly friendly and understanding. They took the time to listen to my plumbing woes and provided me with clear information about what to expect. I appreciated how they explained the potential solutions. Even though I decided to go with another company due to budget, I was truly impressed by the level of customer care I received. It's rare to find such attentive and compassionate service these days, and it made a stressful situation much more manageable. If I ever need plumbing services in the future, I will definitely keep Plumbing Today in mind. Thanks for your outstanding service, even if I didn’t get to experience the actual repairs!

Steve Perdue

a year ago

My plumbing technician, Manuel arrived promptly in the morning. I was able to track his progress while he was on his way to my house, which was very helpful. Manuel is a great guy and resolved my problem quickly and proficiently. The price I was charged was very reasonable. Will definitely use this service in the future.

Joshua Cruz

a year ago

I always say I want to support local business’. I am so glad I did, the professionalism was white glove. However, the personable connection and genuine care was extraordinary. Then it was the service; detailed, clearly explained, quoted and well documented. I can go on and on, the service I received was stellar. I am going to have them come back next week and install a facet for me. Thank you for your unbelievable service. I would recommend to any and everyone that needs these services.

Teresa Hooks

a year ago

I HIGHLY recommend Cool Today!!! Their staff are extremely friendly and professional!!! We had two techs come to our home on the same day. One for plumbing issues and the other for electrical quotes. Jason, THE PLUMBER, was incredibly kind and diagnosed our problem very quickly. GREAT guy! He was very informative. He also took the time to arrange for an electrician to also come out and speak to us about our electrical needs. The electrical technician came the very same day! Brandon, the electrician arrived about an hour later and was very curteous, professional, and took the time to answer all of our questions and concerns. Very sweet and respectful young man! This company has THE best customer service I have ever experienced. Thank you Cool Today and kudos for having such great staff!

Rob Entwistle

a year ago

The cost was a bit higher than I had expected, but this being my first call to have a plumber come out, I didn't really know what to compare it against. Jason was on time, very courteous and explained everything to me, answering all my questions. His repair was quick and completed exactly how I needed it done. I also really liked that I could make my appointment online and was pleasantly surprised that I could get same day service for a non-emergency situation.

Yvonne Cunningham

2 years ago

I have a Cool Today Plan to take care of plumbing, A/C and electrical needs. I had to replace my water heater yesterday. The Plan saved me a good amount of money. The plumber showed-up on time. He was pleasant and professional and he worked quickly. He also answered all my questions . I would recommend Cool Today to any homeowner. Even if you don't need to replace something, they also maintain your equipment which isn't always something we ourselves get to. Thank You Cool Today.

Howard Rincon

a year ago

Amazing work and increíble speed to come and get issue fixed! This was a nightmare and in a matter of two hours they had shown up and fixed it! I would recommend this company hugely! Their technician Abraham was unbelievable!